Ordering

Explore our range by browsing our product categories or using our search function. When you click on a specific product, you are taken to a product page where you can read more about it and choose the size and colour you want.

Once you have chosen size and colour, press “Add to cart” to add the item to your shopping cart. You can then choose to continue shopping or go straight to the checkout. If you want to view your cart, press the cart icon.

When you go to the checkout, you will see the products you have added to your cart, and you can easily edit the cart by removing products or changing the quantity. To complete your purchase, go through the steps in the checkout. Choose whether to log in to your account or check out as a guest. Choose your delivery method and payment method, and then complete your purchase.

Check whether a binding is included in the price. If not, choose the binding you want – or choose to buy the ski without a binding.

When you buy skis and bindings from us, you get the bindings at a discounted price, and mounting is always included.

When buying skis with bindings

• Choose whether you want the bindings mounted.
• Then enter the boot sole length of your ski boots. This is the outer length in millimetres, not your shoe size. You can usually find the sole length on the outside of the boot, by the heel. If you cannot find it, you can measure the boot sole from toe to heel and enter the length in millimetres.
• Enter the skier’s weight.
• Then choose the mounting point (only for skis that do not have a fixed binding).
• If you have any other requests, you can add an order comment.

If any information is unclear, we will contact you before we mount and ship the skis to you.

Buying bindings

When you buy bindings on their own, you need to state the stopper width you want. The waist width of your skis determines how wide the ski stoppers should be. If you are unsure, choose a width and write in an order comment which ski model you have, and we will choose the one that fits best. You are also welcome to email or call us before you place your order.

Buying ski boots

Ski boots are probably the hardest part of ski equipment to buy online. If you have the chance to visit our shop, that is always the best option – we will help you find the best boot for you. Sometimes you also need help with bootfitting, which we can help you with in our shop. Before you order ski boots, you can follow these steps:

• Measure your foot.
• Buy the right size. Avoid going up a size, as the boot can easily end up too big for you. Ski boots never feel as small as the first time you try on a new pair – they mould to your foot over time. The boots can be adjusted afterwards if you feel they need it.
• Choose the right boot for how you will use it. Will you be ski touring? Only skiing on piste? Or perhaps both?
• Make sure you try the boots on properly when you get them home. Put on your ski socks and step into the boots. When you first get into the boot, it often feels a little too small. Buckle the boots firmly so that your foot slides all the way back, and stand in a skiing position so that your heel settles into place. Your foot should then be held firmly and not move inside the boot.

Every foot is unique, and it is hard to know in advance how a boot will feel on your foot. We have long experience of ski boots and bootfitting, so you are always welcome to contact us and we will help you find the right one.

Has my order gone through?

When you have placed an order, an order confirmation is sent to the email address you provided. If you cannot find your order confirmation, check your spam folder, or otherwise contact our customer service. If there is anything wrong with your order, contact us immediately at info@skidshop.se or call +46 370 33 97 70.

Where is my shipping confirmation?

When we have picked and packed your order, you will receive an email with a link so that you can track your order and follow your parcel. If you have not received an email, check your spam folder.

An item is missing from my order

Get back to us at info@skidshop.se with your order number and which item is missing, and we will be happy to help!